E-READINESS AND E-GOVERNANCE FOR EFFECTIVE PUBLIC ADMINISTRATION IN NIGERIA (2015–2025)

Chuka Johnny Chukwuka

Department of Public Administration, DLI of University of Lagos

Abstract

This study explores how e-readiness has influenced the implementation of e-governance in Nigeria’s public administration between 2015 and 2025. It evaluates the country’s ICT capacity, the rollout of digital governance initiatives, and their impact on administrative efficiency, accountability, and service delivery. Using a mixed-methods approach—including surveys, interviews, and policy document analysis—the study identified progress through reforms like the Treasury Single Account (TSA), Integrated Payroll and Personnel Information System (IPPIS), and digital service portals World Bank, (2020). However, persistent barriers such as low digital literacy, fragile cybersecurity, and inconsistent implementation across states remain (NITDA, 2020; UNESCO, 2021). The research concludes that while Nigeria has established a digital foundation, sustained investment in infrastructure, policy alignment, and digital capacity-building is essential for meaningful governance transformation (Ajayi, 2013; UN E-Government Survey, 2022).

Keywords: E-readiness, E-governance, Public Administration, Information Communication Technology, Service Delivery, Accountability, Nigeria.